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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Latysha Pankratz

Latysha Pankratz

March 21, 2025

5  out of  5
rating by Latysha Pankratz
"Larina is the best! She is super helpful, very responsive, and knowledgeable. She has assisted me on multiple occasions making changes to my policies and recently adding a new vehicle. I greatly appreciate her excellent customer service and kind demeanor."
We responded:
"Thank you, Latysha, I am happy to know Larina did a great job for you. Please don't keep us a secret!"
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Judy Grimes

March 14, 2025

5  out of  5
rating by Judy Grimes
"Bitterman State Farm is an amazing agency with an outstanding team. After moving here 3 years ago, I have put Eva Palmer, Larina Manning and Miss Jola through there paces with dealing with my homeowners, recent accident, and they have called to check on me. The service and knowledge is amazing. You are mad to feel like you are their only customer when you know you aren't. You can't go wrong putting your trust in them. Thanks again!"
We responded:
"So glad we were able to help in your time of need. At Larry Bitterman State Farm we stive to go beyond to provide prompt, accurate and friendly service. "
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Ashley Nold

March 11, 2025

5  out of  5
rating by Ashley Nold
"Feels like I’m talking to my neighbor! Friendly, responsive, and easy to work with."
We responded:
"At Larry Bitterman State Farm We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Please don't keep us a secret!"
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Gretchyn Ross

March 11, 2025

5  out of  5
rating by Gretchyn Ross
"They were able to give me a life, renters, and auto policy for what I was paying for auto alone at the carrier I was with for 5 years. Everyone was friendly and knowledgeable."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Please don't keep us a secret!"
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Cassandra Martinez

February 6, 2025

5  out of  5
rating by Cassandra Martinez
"Larina Manning was the one who helped me she was quick and efficient in finding me the quote that best fit me and my needs she took her time to explain everything in depth to me I’m thankful to have worked with her"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Louie Petrocelli

January 22, 2025

5  out of  5
rating by Louie Petrocelli
"Eva was able to answer my questions and have insurance going all though email. Fast and straight to the points."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Eva and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. Please don't keep us a secret!"
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Wiliam roberto García torres

January 20, 2025

5  out of  5
rating by Wiliam roberto García torres
"Muy buen servicio y muy amables"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Larry Bitterman State Farm. If you ever have any questions or need assistance, we’re here to help! Please don't keep us a secret."
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jack georman yauri tovar

January 20, 2025

5  out of  5
rating by jack georman yauri tovar
"La atención del personal es muy profesional y son muy amables con los clientes! La atención de Luis fue espectacular, hace que puedas entender con facilidad! Excelente servicio!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Robert Grubich

January 17, 2025

5  out of  5
rating by Robert Grubich
"Larry Bitterman was a great help in recommendations for taking care of my retirement account. I highly recommend him and his team for all your financial and insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jackie bell

January 16, 2025

5  out of  5
rating by jackie bell
"Larry and team provided me with a great quote and experience. Very personable and professional.. highly recommend!"
We responded:
"Thank you, Jackie, the team at Larry Bitterman State Farm enjoyed working with you on your retirement plan. "
Profile photo of Laura Reagan

Laura Reagan

January 14, 2025

1  out of  5
rating by Laura Reagan
"I wish I had the same review as others, but it is far from it. I was a customer with full coverage with state farm for many years, and only needed them for road side assistance during my time with them. All of a sudden, I get a notice saying that I have reached a maximum usage amount of 6 emergency road side services for the last 3 years, and that this coverage was going to be canceled. Road side assistance is beyond anybodies control, and think that's the most ridiculous reason to cancel the assistance, especially when it gets paid every month, for years, and have a perfect driving record. I was then told to look into AAA insurance, which would have costed me much more than I was already paying for. I could not risk driving in MT weather in the middle of winter without road side assistance, and decided to leave the company. When I called to cancel, the person wasn't even interested or concerned that I was canceling. Didn't ask why, just asked what date I would prefer. I found new coverage, and the man I spoke to said I would get a refund of the amount overpaid for the premium. I never recieved one, so, I again called later, and was told they could not give me a time estimate of when I would recieve the money. I again called today, and was told there could be up to a 90 day wait, but she was able to look into it, and told me there was no money owed back. No one gave me a straight answer to anything, or it was wrong altogether. I am completely baffled by the way a customer of many years, with a clean driving record was treated, was told incorrect information and completely brushed off. I will never recommend this company to anybody again."
We responded:
"Thank you for your feedback. Sorry to hear about your experience. Frequency of claims can sometimes be an underwriting issue. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
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Teri Whitesitt

January 6, 2025

5  out of  5
rating by Teri Whitesitt
"Luis helped me get our Drive Safe and Save Beacons set up. Thank you for your help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help and please remember, don't keep us a secret!"
Profile photo of Connor McCain

Connor McCain

December 12, 2024

5  out of  5
rating by Connor McCain
"Eva was incredibly professional, prompt, and generous with her time. I would recommend her to anyone."
We responded:
"Thank you, Connor, for your 5-star review. I was glad to hear Eva was able to help providing professional service and answer your questions. The team and I at Larry Bitterman State Farm are here to help. Please don't keep us a secret!"
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Jennifer Britton

October 23, 2024

5  out of  5
rating by Jennifer Britton
"So responsive- one less stress/worry. Highly recommend!"
We responded:
"Hi Jennifer, very happy to hear we can relieve your stress and worry. The team at Larry Bitterman State Farm appreciates your recommendation. Don’t hesitate to reach out for any further quotes or policy questions!"
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Andrea

May 3, 2024

5  out of  5
rating by Andrea
"Luis was super helpful and patient with breaking down everything to where I could understand and always looking out for what's best for me regarding my insurance and coverages. Thank you Luis you rock!"
We responded:
"Thank you, Andrea! It’s great to hear Luis was able to help you. Larry Bitterman State Farm will be here for all your insurance needs. Let us know how we can help and please don't keep us a secret! – Larry"
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Linda Ann1 Okroley

April 30, 2024

5  out of  5
rating by Linda Ann1 Okroley
"Kayleigh was wonderful. She answered all my questions, stayed late to finish my move request, and gave me a fantastic rate."
We responded:
"Thank you so much for your 5-star review! Kyleigh is truly a team player and were glad to have her working for us. I’ll be sure to pass on your feedback to her. We really appreciate you leaving us this review and as we always say, don’t keep us a secret! - Larry"
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Kimberly White

April 10, 2024

5  out of  5
rating by Kimberly White
"We recently were introduced to Luis Molina for our commercial insurance needs. Luis was very professional and informative regarding our questions. He responded to our requests quickly and made the whole process painless. We are very happy that Luis is now servicing our insurance needs."
We responded:
"Thanks, Kimberly! We really appreciate you taking the time to leave us a review. Great to hear Luis helped you out. Please don't keep us a secret– Larry"
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K Thomas Vaughn

March 16, 2024

5  out of  5
rating by K Thomas Vaughn
"Very responsive and accurate"
We responded:
"Thank you very much for taking the time to leave Larry Bitterman State Farm a 5-star review! If there is anything else we can do for you please let us know. As I always say, please don't keep us a secret!"
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Meghan Hazer

March 6, 2024

5  out of  5
rating by Meghan Hazer
"Fabulous experience working with Lui! Great rates and all questions answered."
We responded:
"Thank you, Meghan, for your 5-star review. I was happy to hear Luis was able to help, provide great rates and answer your questions. The team and I at Larry Bitterman State Farm are here to help. Please don't keep us a secret!"
Profile photo of Edgar Portillo

Edgar Portillo

March 3, 2024

5  out of  5
rating by Edgar Portillo
"Un trato cordial, eficaz y profesional la atencion de Luis me dio seguridad desde la llamada telefonica hasta el dia de conocerle en la sucursal, percibi un profundo conocimiento y esto despejo algunas dudas. Recomiendo ampliamente su servicio en aseguranza para vehiculos y vivienda. Gracias por todo Luis"
We responded:
"Thanks Edgar were happy to hear Luis was able to provide the service and help you expect. The team at Larry Bitterman State Farm appreciate your recommendation. Don’t hesitate to reach out for any further quote or policy questions! Please don't keep us a secret!"
Profile photo of giovanny pïnzon

giovanny pïnzon

March 1, 2024

5  out of  5
rating by giovanny pïnzon
"Excelente atención👍"
We responded:
"Thank you, Giovanny, glad to hear Larry Bitterman state farm provided the attention you deserve. Please dont keep us a secret!"
Profile photo of Stephanie Molina

Stephanie Molina

February 3, 2024

5  out of  5
rating by Stephanie Molina
"Five stars for Larry Bitterman’s office. When we moved to Belgrade we switched our policies over with Larry. By far my favorite State Farm office!"
We responded:
"Thank you, Stephanie, for leaving the Larry Bitterman Agency a 5-star review! We know you have a choice in agencies and navigating insurance can be difficult. Were glad to help and that you came to us. Let us know if you need anything else!"
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Ryan Schaefer

January 20, 2024

5  out of  5
rating by Ryan Schaefer
"I recently came here for an auto quote and had a really good time. Although I was already friends with Kyleigh who was at the front desk, this was by far the friendliest insurance agency I have been to so far and I suspect that would be true regardless of my prior connection. We shared laughs and I knew everyone in the office by the end of my visit."
We responded:
"Thank you, Ryan! It’s great to hear Kyleigh was able to help you with your car insurance. Larry Bitterman State Farm will be here for all your insurance needs. Let us know how we can help and please don't keep us a secret! – Larry"
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JenniferSellsSeattle Jpotts

January 16, 2024

5  out of  5
rating by JenniferSellsSeattle Jpotts
"Luis has been so responsive and helpful in setting up a home insurance policy for us! I highly recommend his services!"
We responded:
"Hi Jennifer, I am happy to hear Luis was able to help you with your homeowner's insurance in a timely and professional manner. The team at Larry Bitterman State Farm appreciate your recommendation. Don’t hesitate to reach out for any further quote or policy questions! Please don't keep us a secret!"
Profile photo of Louise Engelstad

Louise Engelstad

December 20, 2023

5  out of  5
rating by Louise Engelstad
"Larry and his staff provide the best customer service we've ever experienced for insurance and financial needs. Highest possible recommendation!"
We responded:
"Thank you, Louise. My team and I at Larry Bitterman State Farm take great pride in providing exceptional customer service. I am glad we were able to help. Please don't keep us a secret!"